While we strive to provide accessible and convenient veterinary care guidance, there are certain situations in which it may not be suitable.

If your pet is experiencing a medical emergency, such as severe injuries, difficulty breathing, or loss of consciousness, it is imperative to seek immediate in-person veterinary attention.

Our service is not a substitute for critical, hands-on care in these urgent situations. Additionally, if your pet requires diagnostic tests, surgical procedures, or vaccinations that must be administered in a physical clinic, our service may not be the appropriate choice.

It’s crucial to remember that while our service can offer valuable guidance and advice, it should not replace the in-person veterinarian visit when necessary.

Always prioritize the health and well-being of your pets by making the best judgment for their specific needs.